Forum Discussion
13 Replies
- EA_Darko2 years ago
Community Manager
Did you redeem the code to your EA account @DJG65?
Darko
no...I haven't done anything with the code...what should I do?
- EA_Darko2 years ago
Community Manager
You can find all the info here @DJG65: https://help.ea.com/en/help/faq/redeem-product-and-promotional-codes/#:~:text=Redeem%20your%20product%20code%20in%20the%20EA%20app&text=Launch%20the%20EA%20app.,Select%20Redeem%20Code.
Darko
ok...I redeemed the code and is accepted but the download button there is not working...says that find the game in Game Library...there isn't any download link...how can I download the game in my pc?
- EA_Darko2 years ago
Community Manager
Where did you get the code from @DJG65 and where did you redeem it?
Darko
I bought the game and it had the code in it and I wrote it in the link you sent me on the box "Redeem"
The button "Download app" doesn't working at all...click on Cancel because it shows "find the game in Game library...
Where in Game Libary find a download link?
- EA_Darko2 years ago
Community Manager
Have you checked to see if there are additional codes in the box @DJG65?
Darko No...in the game box is only one code...
- EA_Darko2 years ago
Community Manager
Hey @DJG65 for issues such as this you will need to speak with one of our chat support advisers who will be able to advise you further.
You can contact our live support here: https://help.ea.com/en/help/faq/using-ea-help/
Darko
thank you my friend for your help...everything went right...i hadn't downloaded the EA app...everything perfect...again thank you very much!
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