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dmafrog
1 month agoSeasoned Newcomer
ISP is the short name for "Internet Service Provider". It's the company that provides internet to your home. It provides a public IP address so you can access websites on the internet with it. The problem seems to be EA's in identifying the geolocation of this public IP address.
You can use a VPN just for change your public IP address. This should resolve the issue so you can log into the EA app. After that, you can turn off your VPN and switch back to your normal connection. However, you'll likely have to turn your VPN back on every time you need to log into the EA app until EA resolves this problem.
dp9bvnll835f
1 month agoSeasoned Novice
oh i understand now
Gosh that sucks!!
thanks i hope they will resolve this soon