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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
1 year ago

How to fix Error Code EC:10000 or EC:10500 in EA app?

Hey everyone, We've noticed some of you are still running into the "Something went wrong - There is a problem with your account" or "Something went wrong - Due to the effects of a particularly stu...
bug
mac
pc
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
2 years ago

Those error messages generally point to a system related issue rather than EA app one @priteshstayade.

What troubleshooting steps have you tried?

Darko

CDLGaming001's avatar
CDLGaming001
2 years ago

If it's a system-related issue then why does it say there's a problem with the account? Shouldn't the message say "there's a problem with your system" instead? The wording is kind of confusing there.

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