Community Manager
Same issue. Wasn't having any problems with the app before the weekend. Now I can't launch FIFA or Jedi Survivor because the app doesn't work properly. Seriously, I bought the games through Steam, you guys already have my money, why does the game need to launch through a second game launcher that's been plagued with bugs since it launched? If I buy it through Steam it should only have to work through Steam.
(cm edit - removing language)
Community Manager@CDLGaming001 When you try to launch the other games what specifically is happening?
Keeps saying Error Code: EC:10000
Won't even give me the opportunity to log in. Message keeps popping up over and over. These PC games are getting annoying. With all that you have to sign in to and load on your PC to play!!!!!!!! !!!!!!!!!!!!!!!!!!!
Haven't played madden yet!!!!!
Community Manager@larryd77 Hey as of this morning, are you still getting these errors?
Nothing. It tries to launch the game throug Steam and the EA app opens and immediately closes. I try to launch the EA app on its own and the app is bugged. I get the yellow "this is taking longer than expected" banner at the top of the window and my Library page won't load at all. I don't use VPN, I'm not downloading anything in or out of the app, only other application I have open is Steam but it's not doing anything aside from trying to launch the game. EA games are the only ones that have this issue.
Community ManagerHey everyone,
There are some updates being pushed through the EA App. With this one, can you make sure you run through the following real quick? Should only take a couple of minutes to do.
If you are using Steam, Repair any games you are launching here first.
EA App
EA App's Cache (Top Left Menu > Help > App Recovery)
If the game is in the EA App and not Steam, repair and update your game
Close the EA App
Close as many programs as you can that you have open on your PC.
Delete Windows Temp Files
If you have no updates to the app(s) or games after this, try to launch the game(s) again.
I JUST FIXED IT.
1. YOU NEED TO RUN EA APP UPDATER, IN THE EA FOLDER. ( ON WIN 10 CLICK ON WINDOWS SYMBOL IT WILL BRING THE LIST OF PROGRAMS AND OPEN EA FOLDER INSIDE IS THE UPDATER)
2. THEN SIGN IN.
