Forum Discussion

Community Manager

2 years ago

How to fix Error Code EC:10000 or EC:10500 in EA app?

Hey everyone, We've noticed some of you are still running into the "Something went wrong - There is a problem with your account" or "Something went wrong - Due to the effects of a particularly stu...

bug

mac

spidermann6767

Not applicable

3 years ago

I JUST FIXED IT.

1. YOU NEED TO RUN EA APP UPDATER, IN THE EA FOLDER. ( ON WIN 10 CLICK ON WINDOWS SYMBOL IT WILL BRING THE LIST OF PROGRAMS AND OPEN EA FOLDER INSIDE IS THE UPDATER)

2. THEN SIGN IN.