Forum Discussion
Hey everyone.
There is a lot of good info here as this seems to be more network/permission based as from what is described and what did and did not work. Can we try the following steps and let me know if they work or do not work?
Connection Steps
- Check for other applications that may be limiting EA App or Game performance
- Connection and Advance Connection Guides
- Untick the options in LAN Settings (make sure nothing is checked under Proxy Server)
- Change DNS settings (You can use the public Google DNS primary: 8.8.8.8, secondary: 8.8.4.4)
- Change TCP/IP Settings
- Set up a Static IP
- Try a new Windows User Account, This changes any settings you have made for network and security
- Reset Windows Host File
- Change UAC Controls within Windows
- Try Safe Mode with Networking - you want to see if it is a firewall or antivirus blocking it.
Thanks to @SUPREMEE7 for these steps.
Change the public dns server address
1.hold windows key and press R to open run.
2.in the run dialog box type ncpa.cpl then click ok.
3.right click your network adapter and click properties.
4.select internet protocol version 4(tcp/ipv4) and click properties.
5.tick the use the following dns server address and infront of prefferred DNS server type 1.1.1.1
6. Infront of alternate dns server type 1.0.0.1
7. Click ok to save settings.
8. Restart your pc.
Most people are not IT experts please fix the app on your end.