Community Manager
I just had this issue and this solution worked for me.
@KavaiHaR wrote:I opened Task Manager and ended the EA background services process (I also ended all other opened EA processes just to start fresh).
Following one of the solutions recommended in this thread, I navigated to the EA app recovery file location (in my case, it was C:\ProgramData\Microsoft\Windows\Start Menu\Programs\EA) and double-clicked on it. This action prompted a cache clearance and then reopened the EA app. Afterward, I signed back into my account. This approach worked effectively for me this time.
Community ManagerHi everyone,
We experienced a temporary outage affecting some EA app services, causing some users to receive the EC:10000 error when trying to launch or log in. This issue was resolved around 10:30 am GMT+1 this morning.
Thank you for reaching out in the thread.
Good afternoon, I had the same problem with an error this morning, now everything works fine and the game also starts normally, but there is one problem left:
When you close an application using the (x) button, the application usually collapses into a mini icon on the taskbar.
After that, I always closed the application by right-clicking on this icon and selecting exit application in the submenu. But at the moment this is not possible, because the submenu does not pop up and if you right-click on the icon 2 times in a row, the icon disappears and a window appears to log into your account and asks you to enter your username and password. Normally closing the application is not possible at the moment. I tried to restore the application using the standard method, but it did not help. Some kind of incomprehensible glitch in the application itself.
Best regards, Yerlan.
EA app not working on Mac Computer. It has the latest update. What else needs to be done? I've watched all the YouTube videos and nothing works. VERY upset and not able to play any games.
