How to fix Error Code EC:10000 or EC:10500 in EA app?

Hey everyone, We've noticed some of you are still running into the "Something went wrong - There is a problem with your account" or "Something went wrong - Due to the effects of a particularly stu...

bug

mac

EA_Leeuw

Community Manager

1 year ago

RESOLVED TEMPORARY OUTAGE

Hi everyone,

We experienced a temporary outage affecting some EA app services, causing some users to receive the EC:10000 error when trying to launch or log in. This issue was resolved around 10:30 am GMT+1 this morning.

Thank you for reaching out in the thread.

Previous accepted res.

Link to this post.

hesstasha

1 year ago

EA app not working on Mac Computer. It has the latest update. What else needs to be done? I've watched all the YouTube videos and nothing works. VERY upset and not able to play any games.

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How to fix Error Code EC:10000 or EC:10500 in EA app?

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