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TheEaAppIsSatan's avatar
TheEaAppIsSatan
2 years ago
Solved

How to stay logged in after exiting the EA app.

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Other (Please Describe) ...
bug
mac
pc
  • EA_Shepard's avatar
    EA_Shepard
    2 years ago

    @TheEaAppIsSatan That is more of a cache issue with the app. Once that box is checked, you should not have to log in again manually unless something is going on. See if the following help with this one.

    EA App's Cache (Top Left Menu > Help > App Recovery)

    Delete Windows Temp Files

    • First, make sure you close as many programs as you can
    • Press the Windows key + R, go into the file explorer
    • Type in %temp%, and hit Enter
    • Delete everything it allows you to delete
    • Reboot the PC

    Optional Registry clean-up

    • install CCleaner (it's free) from here
    • Run Registry cleaner
    • Click review selected issues
    • Do you want to back up? No
    • Click Fix all selected issues

    I would then launch the app itself first, and log in with the box checked. Once logged in, close down the app without signing out.

EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

@TheEaAppIsSatan That is more of a cache issue with the app. Once that box is checked, you should not have to log in again manually unless something is going on. See if the following help with this one.

EA App's Cache (Top Left Menu > Help > App Recovery)

Delete Windows Temp Files

  • First, make sure you close as many programs as you can
  • Press the Windows key + R, go into the file explorer
  • Type in %temp%, and hit Enter
  • Delete everything it allows you to delete
  • Reboot the PC

Optional Registry clean-up

  • install CCleaner (it's free) from here
  • Run Registry cleaner
  • Click review selected issues
  • Do you want to back up? No
  • Click Fix all selected issues

I would then launch the app itself first, and log in with the box checked. Once logged in, close down the app without signing out.

  • TheEaAppIsSatan's avatar
    TheEaAppIsSatan
    2 years ago

    Well it worked for awhile but not any longer...

    • HaagseSmurf's avatar
      HaagseSmurf
      2 years ago
      @TheEaAppIsSatan I can confirm that since the last update i have to manually fill in the login info each time as well
  • ILManzo's avatar
    ILManzo
    2 years ago
    @EA_Shepard These solutions don't help,

    I formatted ssd and clean install of windows and EA app.

    The problem looks like this :



    1) I open the client and I have to accept the new terms;

    2 ) exit from client ;

    3) I launch the client and the app forgets the login

    4 ) I enter the data with the tick on "remember login";

    5 ) I exit the client;

    6 ) I launch the client and have to accept the new terms;

    5 ) I exit the client, return, and the app forgets the login

    6 ) endless loop......



    P.S. : the only time the app remembers the login is when I have to accept the new terms.

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