I CAN’T LOGIN IT SAY “there’s something wrong with your account” please help me

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) e93d98b4-739f-44a9-89de-20daa24ee3af
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe EA app wont login my account, “there’s something wrong with your account”
When did this happen? (dd.mm.yy hh:mm) 8.04.2023
Summarize your bug EA app wont login my account, “there’s something wrong with your account”
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? i dont know please ☹️
What happens when the bug occurs? nothing
What do you expect to see? a solution please, because i spent a lot for the games but cant to play ☹️

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this is the picture when it happens