I cannot buy a game I have a current EA Play trial for
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe I cannot buy a game I have a current EA Play trial for
When did this happen? (dd.mm.yy hh:mm) 17.03.2024
Summarize your bug I cannot buy a game I have a current EA Play trial for
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? idk, put a game on trial then attempt to purchase it?
What happens when the bug occurs? Nothing, that's the problem.
What do you expect to see? the game in my checkout
Somehow EA has managed to screw up the ability to purchase a game while it is in trial. EA Sports WRC is on sale, I had put it on an EAPlay trial a while ago but never spent the entire 5 hours in it. So it still has "less than 5 hours" remaining.
This means it's technically part of my game library...
Which means... I can't add it to cart to purchase it? How is this real? I'm dying over here. How can a company actively break the ability to purchase a game they are trying?
And yes, I've tried to buy it in the web stormeront and on a system I just installed the EA app on. None of it works, it seems like the issue is the game is in my library thus some boolean logic somewhere in the store code is preventing me from adding it to my cart. Just... idk how this is real.
I also love how the dropdown has "subscription purchase" as one of the possible issues, buit nothing about game purchase.