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AbdulElahAO's avatar
AbdulElahAO
3 years ago
Solved

I cannot play with my friend | It takes two

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) None
Which client functionality are you experiencing this bug with? Friend Requests
When did this happen? (dd.mm.yy hh:mm) All the time.
Summarize your bug I have an Xbox game pass with ea play, I link it to the new ea app and it seems good, I downloaded It takes two with my friend who I gave the friend pass when we downloaded the game when we both play, I give him an invite to the game but he can not see it on game or app, Why?
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to invite your friend to it takes two game.
What happens when the bug occurs? Nothing, just I can not play with my friend.
What do you expect to see? A solution for this problem.

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Origin is the best.

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  • EA_Illium's avatar
    EA_Illium
    3 years ago

    HI @AbdulElahAO 

    For Windows 11 the path should be Settings > System Notifications

    Once that window loads, make sure it's filtered to sort by NAME (not most recent). 

    Scroll down and it might show as EA, instead of EA App. The options once you select it should be the same. 

    Thanks!

3 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    HI @AbdulElahAO To confirm do either of you have any restrictions on your EA account security? 

    If not try checking is something might be blocked in Windows settings:

    Go to Settings > System > Notifications & Actions > Scroll down to EA App 

     

    Make sure the following are enabled:

    1. Notifications = On
    2. Show Notifications are enabled
    3. Show Notifications in the action center are enabled
    4. Set Priority to TOP

    Thanks!

  • AbdulElahAO's avatar
    AbdulElahAO
    3 years ago

    Hello @EA_Illium, Thanks for replying to the problem. I am on Windows 11 and I can not find the EA app in the list.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    HI @AbdulElahAO 

    For Windows 11 the path should be Settings > System Notifications

    Once that window loads, make sure it's filtered to sort by NAME (not most recent). 

    Scroll down and it might show as EA, instead of EA App. The options once you select it should be the same. 

    Thanks!

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