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JessieLuna92's avatar
JessieLuna92
2 years ago

I cant add/Save payment method on EA APP or on the Website

Hello, Ever since the change from Origin to EA app, i haven't been able to add payment method or save it. All i recieve is that the request is not being processed and that the credit card cant be ve...
bug
mac
pc
EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago
Hi @JessieLuna92,

If you're unable to add the same payment method on the EA.com website and also through the EA app, the issue probably lies with the payment method itself. In such a case, it would be advisable to contact your bank.

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