I can't install any EA game due to pausing.
Product: EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) Didn't give one.
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 1/7/2022 + still happening
Summarize your bug I am trying to download STAR WARS Jedi: Fallen Order. When I hit download it downloads for 3 seconds and then pauses and says "There's a problem with your download." I click ok then hit resume, it downloads for 1 second and does the same thing. Ok, so I hit resume again but this time it makes NO progress and just keeps pausing for infinity. I tested to see if it has to be something with maybe my Xbox game pass but I could download stuff on there. So I try downloading something on the EA App (Apex Legends). But it doesn't work, so I think it is a EA specific problem. So I did stuff like: Restarting my PC, Uninstalling everything EA then downloading it again, Removing the Cache, Clean Boot, Ect. Please help this is very annoying and I have spent MANY hours trying to fix it and I have asked people on Reddit but no one else knows what it is too.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Idk
What happens when the bug occurs? When I hit download it downloads for 3 seconds and then pauses and says "There's a problem with your download." I click ok then hit resume, it downloads for 1 second and does the same thing. Ok, so I hit resume again but this time it makes NO progress and just keeps pausing for infinity.
What do you expect to see? To be finally able to download and play EA games.
I am trying to download STAR WARS Jedi: Fallen Order. When I hit download it downloads for 3 seconds and then pauses and says "There's a problem with your download." I click ok then hit resume, it downloads for 1 second and does the same thing. Ok, so I hit resume again but this time it makes NO progress and just keeps pausing for infinity making no progress. I tested to see if it has to be something with maybe my Xbox game pass but I could download stuff on there. So I try downloading something on the EA App (Apex Legends). But it doesn't work, so I think it is a EA specific problem. So I did stuff like: Restarting my PC, Uninstalling everything EA then downloading it again, Removing the Cache, Clean Boot, Ect. Please help this is very annoying and I have spent MANY hours trying to fix it and I have asked people on Reddit but no one else knows what it is too.