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Hi @jnettech Thanks for taking a moment to share your feedback about the new EA App client. If possible could we get additional information on what issues you might be running into, or what you might dislike about the client and we can pass your feedback on to the team?
- 3 years ago
Echoing all of the above. I can't even install the app. Won't work, and EA help are anything but. More emails than I care to count and they are worse than useless. I just go around in endless circles describing my problem, the error message I get, about how EA app won't install and then they after numerous days of back and forth they ask me if I get any error messages when I have this problem with EA app, and then proceed to send me the connectivity troubleshooter, which has absolutely nothing to do with my problem. "Have I tried connecting to my router with a cable rather than using wireless?", "Have I tried moving my router closer to my console?" Seriously...?
And what console? I clearly said I am on PC. I never said I had connectivity issues. I've clearly stated that the EA app won't install. This has been going on for a week. If not sorted by Friday I'll sadly be forced to cancel my EA subscription. Paying for Pro and getting absolutely nothing for it. Will I get a refund for the remaining months of my subscription? I won't even bother asking...
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