4 years ago
[INFO REQUEST] How to Fix "Your Game Failed to Launch" Error in EA app?
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) ff68f7c1-b81b-4a98-9da2-21662268cc73 Which client functionality are you experiencing th...
- 2 years ago
Accepting as solution for visibility purposes only
Hello everyone,
We appreciate your reports regarding the "Your game failed to launch" or "Failed to launch game" error (accompanied by the sub-text "An error on our end caused the launch to fail. Try again a little later.") that you are encountering on the EA app.
The investigation
To further investigate this issue, we're asking for your assistance in providing the following information on this thread:
- The date/time the issue first appeared (if known):
- Your current EA app version (how-to):
- An EA app Error Reporter ID (how-to):
- The EA app Logs (how-to):
With this data, our EA app dev teams can work towards identifying the possible cause(s) of this issue and hopefully reduce its occurrence, or eliminate it altogether.
Thank you in advance!
- The date/time the issue first appeared (if known):