Forum Discussion

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

[INVESTIGATION] Missing Games/DLCs in EA app Library (Feb. 2024) - Non-Temporary

Hi everyone, This thread has been created to gather data from players who report the absence of previously owned or recently bought Games/DLCs in their EA app Library starting from January/Februar...
bug
mac
pc
samarthkash's avatar
samarthkash
2 years ago

EA ID or Username: [edit: email address removed]

Names of Games Missing: FIFA 22

Date of Issue: 02/10/2024

Current EA App version: 13.128.0.5641

EA App Error Reporter ID:c3089df3-5fee-438d-a3c5-ae952973872c

My Fifa 22 game is missing form the library and it asks me to downlaod again. But when I try downlaoding it gets stuck at preparing. It has been more than a week.

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 4 months ago
8,457 Posts

Recent Discussions