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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

[INVESTIGATION] Missing Games/DLCs in EA app Library (Feb. 2024) - Non-Temporary

Hi everyone, This thread has been created to gather data from players who report the absence of previously owned or recently bought Games/DLCs in their EA app Library starting from January/Februar...
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LegendOfSaria's avatar
LegendOfSaria
2 years ago

hi! this is the account I purchased everything on, as I double checked my order history. 
I'm missing DLC for the sims 4 from 2017.

EA ID: LegendOfSaria
Games I'm missing: Sims 4 Get Together, Sims 4 Parenthood & Sims 4 Get to Work
 I noticed they were missing on: 12/22/2023

My EA-App Version: 13.140.0.5653 (79920-bce7a50f68)
My EA-App Error Reporter ID: a79615c4-25df-4a89-b278-43a7bec1f8e5

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