Forum Discussion

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

[INVESTIGATION] Missing Games/DLCs in EA app Library (Feb. 2024) - Non-Temporary

Hi everyone, This thread has been created to gather data from players who report the absence of previously owned or recently bought Games/DLCs in their EA app Library starting from January/Februar...
bug
mac
pc
sanskrista's avatar
sanskrista
2 years ago

Purchased expansion pack for Sims4, it shows up in my EA account order history, but its not showing up in my 'ADD ONS' list.  There is a note that says it can take up to 30 minutes to automatically download, and its been over 2 hours.  How can I get the download option for the expansion pack to appear?

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.8,088 PostsLatest Activity: 2 hours ago