Forum Discussion

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

[INVESTIGATION] Missing Games/DLCs in EA app Library (Feb. 2024) - Non-Temporary

Hi everyone, This thread has been created to gather data from players who report the absence of previously owned or recently bought Games/DLCs in their EA app Library starting from January/Februar...
bug
mac
pc
barmatushechka's avatar
barmatushechka
New Rookie
12 months ago

I updated the EA app to the latest version (13.147.0.5660) and everything is the same, nothing has changed since January 9th, a full eight weeks have passed, here are my last two reports.

https://answers.ea.com/t5/Bug-Reports-Technical-Issues/INVESTIGATION-Missing-Games-DLCs-in-EA-app-Library-Feb-2024-Non/m-p/13471458#M46185

https://answers.ea.com/t5/Bug-Reports-Technical-Issues/INVESTIGATION-Missing-Games-DLCs-in-EA-app-Library-Feb-2024-Non/m-p/13503170#M47534

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.6,802 PostsLatest Activity: 56 minutes ago