Forum Discussion

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

[INVESTIGATION] Missing Games/DLCs in EA app Library (Feb. 2024) - Non-Temporary

Hi everyone, This thread has been created to gather data from players who report the absence of previously owned or recently bought Games/DLCs in their EA app Library starting from January/Februar...
bug
mac
pc
managerie76's avatar
managerie76
12 months ago

Purchased plants vs zombies game of the year edition around 2011-2012 on Origin. I beat the game but still would restart at the beginning for nearly a decade. I know I have played this game in the last 2 years. But now after updating to the EAapp, all my games are on my list except plants vs zombies game of the year edition pc!!!! 

I want my game. Now it is telling me I need an activation code?!?!?!? 

So far the EA help system is useless. I purchased this game, I should be able to email someone in the billing department to give me my game back. They took my money and then took my game!!

Any Help would be appreciated!!

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.6,823 PostsLatest Activity: 57 minutes ago