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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

[INVESTIGATION] Missing Games/DLCs in EA app Library (Feb. 2024) - Non-Temporary

Hi everyone, This thread has been created to gather data from players who report the absence of previously owned or recently bought Games/DLCs in their EA app Library starting from January/Februar...
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DocEnglish's avatar
DocEnglish
12 months ago

Your EA ID/Username - DocEnglish

The names of the missing games (please just name a handful) - So far, Star Wars Squadrons (bought on Steam and still there, but missing from EA App). Also not receiving EA Play rewards. I also noticed that Battlefield 4 and all it's DLC is showing as EA Play, when I bought it at launch. My EA Play is through the Xbox Ultimate game pass, if it makes a difference?

The date when this issue first started - Just noticed it now.

Your current EA app version (find out here) - 13.152.0.5665

Your EA app Error Reporter ID (provide it in this thread).

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