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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
12 months ago

[INVESTIGATION] Missing Games/DLCs in EA app Library (Feb. 2024) - Non-Temporary

Hi everyone, This thread has been created to gather data from players who report the absence of previously owned or recently bought Games/DLCs in their EA app Library starting from January/Februar...
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desiduck4's avatar
desiduck4
7 months ago
Your EA ID/Username: desiduck4

The names of the missing games (please just name a handful): The following dlc; Get to work, Seasons, Cats and dogs, parenthood, my first pet.

The date when this issue first started:07/26/2024

Your current EA app version (find out here):13.262.0.5775 (hotfix-b93b659304)

Your EA app Error Reporter ID (provide it in this thread). c359e870-6bef-4f06-b9c8-5ca10e0283b0

I am missing ever single DLC that I've purchased. I've had them for only a couple months. I've tried every trouble shooting step however when i looked in my purchase history the content doesn't exist there either.

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