Issue regarding a DLC pack
I'm looking for help with an issue regarding a DLC pack I purchased on September 29th. After buying the pack, I found that the content wasn't showing up when I tried to play the game. Specifically, t...
Forum Discussion
@SkyWasNotThere If you restart your computer and open the EA App, but NOT Sims 4 itself, do you see a Repair or Update option?
Separately, do you see other content from Werewolves? For example, are the Build/Buy or CAS items present, and can you make a werewolf in CAS?
I restarted and the repair did show up and I tried running it, but the pack still doesn't show up. Also the Build/Buy or CAS items don't show up. It looks like as if I dint buy it, but I know I did.
@SkyWasNotThere Does Werewolves show up in the EA App game library, under Sims 4 > Manage > Manage add-ons?
Separately, please run a search for the pack's folder. Open Terminal (in Applications > Utilities) and enter this command:
find / -name "GP12" 2>/dev/null
Then post the results here. You can black out your username if you like, but please leave the rest intact.
Here are the pictures
@SkyWasNotThere Okay, that all looks fine. Please make sure the EA App is closed, open Applications > EA Games > The Sims 4 Packs, and trash the GP12 folder. Restart your computer, download the pack again (it should no longer show as installed), and see whether the content loads. Please test in a new save first, with no mods or custom content present, just to be thorough.
