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BakeratDliveTV's avatar
BakeratDliveTV
4 years ago
Solved

Login credentials expired??

I've been playing 2042 on my PS5 since launch and haven't had any issues with connecting. I launched the game this morning and can't connect to the servers and am prompted with this message: "Reset ...
bug
mac
pc
  • EA_Kent's avatar
    EA_Kent
    4 years ago

    Hi @BakeratDliveTV, 

    I'm afraid this isn't something we would be able to help with here on Answers HQ. We don't have the tools to look into account issues. 

    It would be best to reach out to the EA Help team so they can take a look at your account and see if they can help get you logged back in. For more info on how you can set up a case with the team check out the EA Help website. 

refundme23's avatar
refundme23
3 years ago

Same thing for me, with every EA game. Started with madden 23, which I paid full price for at launch, using the same account I used for madden 22, fifa 22 battlefield 1 and battlefield 5. It's the same account I've been using since ps4 launch. Now I can't play any EA games. I've never gotten a single "reset password" email that supposedly sent. And I've changed my password 3 times from EAs site. The help is absolutely non existent only ever telling me to reset my password, linking me to a completely different topic, or "this isn't something we can help with." Guess I'll won't be buying any EA games in the future. 🤷🏼‍♂️🤷🏼‍♂️

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