Low FPS in EA Desktop App

I also experience this, as a 144hz player it always annoys me when EA desktop opens.

windows 10

gtx 2070 super

i7 9700k

Same here.

5900x/32gb 3600Mhz/GTX1080 and get like 15 fps while the app is running, no idea what it's doing in the background to cause this. I found it was affecting my fps in games as well.

Just adding a bunch of keywords here to aid anyone else in searching for this problem.

EA Desktop low fps

Origin desktop low fps

EA Desktop causes fps drop

EA Desktop beta causes low desktop fps

EA Desktop low windows fps drops

@oodlz Do you see anything running in Task Manager that takes up a lot of CPU/GPU speeds and how does it run after rebooting the PC?

Well the thing is that we have received only four reports in two months @oodlz.

That is not an indication that this is a major issue on our side, but it could indicate that something is happening on your PC and that's what I am trying to find out. 

@EA_JasonIt's 4 results in 2 months of a very very specific problem that isn't very noticeable to the end user unless you run an FPS counter built into a monitor like I'm using (ASUS ROG PG279). You can also see it with cursor lag. I'm trying to save everyone time and if you just forward a message to the EA Desktop Dev team about this. I'll submit a report now through the App itself. If you aren't going to pass on this bug to them then there isn't anything else you can do.

This isn't a computer or end user issue, it's a software issue that can probably be resolved quickly in the next update. Get Jason or Becca to see this haha. 🙂

Edit: Report ID d17aa48b-a8e6-4ef1-9363-69eb8330b7d2

Hi Jason, I just downloaded the EA Desktop yesterday. This is something specific to it. I have an RTX 2080ti and a 9700k. I've not had this issue with Origin or any other games / software. The EA Desktop experience feels very laggy because it seems like it must be running at 30hz or something. I have a 100hz monitor, and moving the cursor around on apps is buttery smooth. But when the EA Desktop app is open AND IN FOCUS the mouse is all choppy with noticeable skips. 

Hi Jason, thanks for your reply.

I just checked, and apart from EA Desktop itself, and the Desktop Window Manager, there is no increased CPU or GPU usage. 

What I have noticed now however, is that it's just the low framerate of the EA Desktop app affecting the freesync framerate. Once I unfocus the app, everything is smooth again.

Shortly before submitting this post here, I noticed something else:

This issue only persists for a few seconds, after the text under "Startseite" ("Bestelle Madden...") is cycling. After a few seconds and until the text cycles again, the framerate is ~120fps. After the text has cycled, the FPS will drop again. This will repeat everytime this text cycles.

Maybe this is caused by the script cycling the "newsbanner" on the home screen of EA Desktop?

Add my report to it as well. EA Desktop indeed lowers the framerate to 30fps when i focus it, and i turn back to my default 100fps when i unfocus it. i not only have visual experience to back this up, but also a G-sync framerate counter in my Asus ROG pg348q. 

In your defence, this is not the only program that does this. the other program i have it with as well is TrackIR v5. It's not happening when i unfocus the program so i can at least normally game and do other things, but it does degrade the overal experience of the new desktop app. 

Maybe it has something to do with setups using variable framerates like G-Sync and FreeSync?