Unfortunately it seems there's no progress at all... However, if you download it from Stream you have the option to choose ANY language you want, English included as well 🙂 the EA support is absolutely useless in this matter, so there's no point to even contact them (I know it's not their fault that this problem persists but they can't even advise you to use a different platform for downloading so I came across this solution by chance). Hope you'll manage to get it from Steam, it's also free to download there 🙂
Hey! I have made a several loops and circles of hell around support systems. In the end I couldn't resolve the issue myself - EA agent changed the language to English REMOTELY in 5 mins and I only needed to reload the game. My original game was not in English though, but it's not in Czech at least.
I tried to find WHERE exactly was this support ticket - and it's impossible to track.
