Forum Discussion
Hi @Westisfestiss @based_amber @3291005 @bkilaa @Ellie_Kabellie, and others.
Sorry to hear about the issues you're having.
Could you please share the following data with us? 👇
Your Mac model name (NOT Serial Number!)(click here how to see this):
What version of macOS are you using (click here how to see this):
Timestamp when the issue first occurred (date/time):
When does the error occur (opening the EA app, starting a game via the EA app, or during gameplay?):
What is the current version of your EA app (check here on how to see this):
*Edit: if you can't open the client, you can't check this. That's okay!
Please share an EA app Error Reporter ID here in the thread:
Please share the most recent EA app logs and attach them to your post (check here on how to do this):
Thank you!
Your Mac model name (NOT Serial Number!)
iMac 27 inch 2017
What version of macOS are you using
Ventura
Timestamp when the issue first occurred (date/time):
15/5 around 10.00 oclock
When does the error occur (opening the EA app, starting a game via the EA app, or during gameplay?):
When I click on the app ut does not open.