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Trusbak's avatar
3 years ago

Mass Effect Andromeda says "N/A owned" in the EA App

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 11.10.22 19:35
Summarize your bug Unable to download Mass Effect Andromeda, after updating from Origin to the EA App. I am able to download and install my other games, but not Mass Effect Andromeda, in the EA app
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I have no idea
What happens when the bug occurs? I am unable to download the game.
What do you expect to see? I expected to be able to download my game, as I have been able to do in the Origin Launcher

I have tried the following:

- Uninstall and reinstalling the EA app

- Installed the Origin launcher

- I am able to download and install my other games, but not Mass Effect Andromeda, in the EA app

- I can install and launch Mass Effect Andromeda in the Origin Launcher, without any issue.

3 Replies

  • I have the same exact issue as you are describing, but on BF4. Did you get your problem fixed?

  • Trusbak's avatar
    Trusbak
    3 years ago

    No I haven't gotten it fixed yet. So right now I am running both with the Origin and EA App.

    But I you have better luck with getting this issue solved, please let me now :-)

  • Did you ever get this fixed? I'm having the same problem but nothing is helping resolve it.

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