mirror's edge can't download with EA APP

Hey there,

Since this thread is more than a year old, it will be closed to stop it from getting necro'd.

If you have the same or a similar issue or just want to talk about the same topic, please create a new thread.

Thank you.

I stumbled across your post after tryna get mirror's edge to install similarly. I see nobody has answered  your post for 2 years.  I bought it yonks ago from Origin before it morphed into the EA App.     Perhaps here's why:  For the longest time it simply would not download from the EA store but I tried it today on a whim and with no fanfare it appears EA just somehow resolved this problem and I proceeded to download the game.   

Then similarly got the msg Unable to start the game.
An error on our part prevented the launch. Try later.  

Obviously this sage advice will have you waiting for a very long time.  Nobody is really watching in spite of fears of a space age surveillance society.  So after going 'googly' I found https://www.pcgamingwiki.com/wiki/Mirror%27s_Edge Ok so this may contain info that could solve your problem.  

If you can get hold of 'mirror's edge tweaks' you can set the start resolution to 1080p which 'sometimes' fixes the non starter for some. It worked once or twice for me.  I also tooled around with DXVK (the Vulkan translator api) but long story short, I don't have a hdr monitor anyway (it's referred to in the wiki that you'll have to read thoroughly) but anyway it went all particularly rong when I installed special K.  The EA app is anti-nostalgia and obsessively monitors the game install directory for any modifications and aggressively erases them declaring 'corruption' and insisting you must repair the game. After that I got ' A required security module cannot be activated. This program cannot be executed (8007)' and no amount of translation from Vulkan can help me comprehend the meaning of it.

I then tried uninstalling and reinstalling both Mirrors edge and EA app and going back to just tweaking to get it to start rather than trying Vulkan but it then gave me the silent treatment. Mirror's Edge just did not load but did not crash either.  It just sat there as an idle process doing nothing.  

Now it is apparently locked in it's room self harming and screaming 'let me die!'. 

Ah after a while I found the problem the Special K Dinput8.dll found it's way somehow into my 'clean backup' directory so I kept re-adding it every time I reinstalled the game.  I thought I copied a clean install out  anyway I deleted that and Mirror's Edge finally fired up again but with DirectX 9 instead of Vulkan which I'm leaving alone for now.  It can work.  The link for Mirror's Edge tweaks on pcgaming wiki doesn't work.   You can find it here https://www.moddb.com/games/mirrors-edge/addons/persistent-fov in case you need to set your rez to 1080p or whatever your monitor is before running the game. and disabling the startup movie.  

After a bit more of pressing buttons and trying things I went back to dxvk and randomly found 

https://github.com/doitsujin/dxvk/releases  so if you simply copy d3d9.dll and dxgi.dll to your me binaries folder but then you need to regulate it a bit with a dxvk.conf which you can create with notepad and save it to /binaries with the other d3d9.dll and dxgi.dll

#async
#only enable these on Windows
dxvk.enableAsync   = true
dxvk.gplAsyncCache = true

# Max Frame Latency (try 1 or 2 to reduce stutter, default is 3)
d3d9.maxFrameLatency = 2 # Or 1, experiment!

#safest
#basically a 100% guarantee to work
#d3d9.enableSwapChainUpgrade               = true
#d3d9.upgradeSwapChainFormatTo             = rgba16_sfloat
#d3d9.upgradeSwapChainColorSpaceTo         = scRGB

d3d9.enforceWindowModeInternally          = disabled

# VSync Control
# 0 = Off, 1 = On (match display refresh rate), 2 = Adaptive
dxgi.syncInterval = 1
d3d9.presentInterval = 1 # Explicitly set D3D9 present interval

# Frame Rate Limit (Optional - use instead of or in conjunction with VSync)
# Limits the frame rate. Set to 0 for no limit.
# For 60 FPS, use:
d3d9.maxFrameRate = 60

# Enable DXVK HUD
# Options:
#   fps: Show FPS counter
#   full: Show full information (FPS, GPU/CPU usage, API details)
#   frametimes: Show frametime graph
#   version: Show DXVK version
#   etc. (combine with + e.g., fps+version)
 dxvk.hud = full

You can comment out async with a # if you get any problem with it and the dxvk.hud but the main thing is to stabilize the frame rate but the great thing about using vulkan this way is it fully restores alt+tab functionality so you can switch in and out of the game with ease.  None of the windowed fixes worked for me from pcgaming wiki.   but the good news is you don't need them for that.

And finally I bumped up the dsr factors to 4k so you can also play at 'ultra hd' and I got a full 60fps even on my aging gtx 1060 which is a rather good example of that card and the core clock can hit 1950mhz without any overclock.   So I put +400 on the memory frequency in msi afterburner to help it along a bit. and undervolted to a flat 1v or 1000mv and the game runs very smoothly with only occasional frame drops or a slight stutter every so often.  Of course better hardware and it'll scream along excellently.   This because the Special K/Hdr dvxk mod from pc gaming wiki will trigger the drm protection because of it's aggressive injection methods while the ea app tolerates a coupla .dll's and a .conf in the installation directory.   And you can also set physx to run on the cpu in nvidia control panel. I have a zen 2 renoir and that doesn't incur the performance penalty it used to since these multithreaded creatures can handle physx better than old gpu's. 

I have the same problem, and I can't solve it with support, as all the solutions are terrible!
The game doesn't download giving me the error message:

There was a problem with the download.
Something went wrong during the download. Wait a couple of minutes and try again.

Attached image 01

Then I installed the game via the installation CD. Once the application is launched, the game is recognized, but if I try to launch it I get another error:

Unable to start the game.
An error on our part prevented the launch. Try later.

Attached image 02

I tried to repair the installation, but without success, this error message appears:

the installer has encountered an unexpected error. The error code is 1638

Attached image 03

I tried installing Origin, an older version, but it won't install. From installation error....

I want to point out that Windows 11 is new just installed and updated.

I just download from EA app , but you need create a Mirrorsedge.exe  archive and make the folders Origin Games/Mirrors Edge/binaries/ and put it in there and trigger a repair

after you copy the archive ,When you load EA the game after some seconds will look like installed but not working, Just make a repair and it will download 

*to the create the  archive MirrorsEdge.exe just rename a name.txt to MirrorsEdge.exe (thanks to Smike713 that say me u can create the fake archive and no need to use an original like a did first)

I have the same problem it only happens with the account that has the pure dlc.
On my other acount it without the dlc works fine. It is strange that the dlc is shown with 0,00 B size.
I guess this is the issue but the support is just awul.

I have the same problem - I have put in 7 cases now with EA Customer Support and with the exception of the last one they are being closed without contact.  I'm not sure if they are emailing me and I'm just not getting the emails.

This issue is currently VERY exacerbated by the current "latest" version of Origin just making us move to EA App and not allowing us to use it.  To overcome this I found a guide online to install Origin and then edit its INI files so it cannot try to update and thus force the EA App on me.  This method is ONLY going to work while Origin is still providing service which I believe is NOT going to be forever.

In any case - for those having this issue.  Install an older version of Origin (google for the "full client"), find a guide and edit the INI file so it cannot update... then download and install Mirror's Edge and the Time Trials if you own them.  Then once the game is working you can either unhack or just stop using Origin and start using the EA App and things will work fine.  (they are for me)

If I ever uninstall this for any reason, I'm likely going to have issues.  I've since taken a personal backup of my folder in case I need it or can use it to get around this issue in the future.

HOWEVER... at least as of now there is no way to install Mirror's Edge via the EA App.  Its broken and EA Customer support either cannot help or cannot seem to communicate with me to resolve this issue.  Its highly frustrating and upsetting as the Mirror's Edge franchise is one of my favorites.

For those who are not concerned with the Time Trials - you can buy Mirror's Edge on GoG and it won't use EA App or Origin and will just work... BUT - you cannot play the Pure Time Trials without a mod from Nexus Mods and some janky hack tool that doesn't work reliably.  

It would be good if EA can just recognize this is a problem and give us an ETA on a fix for it.  Attached is the error I was getting for reference but I've since solved this issue myself - though I fear its only a temporary solution.  

It seems that everyone can't download it in the EA APP

i did it, but I still can’t download Mirror’s Edge