Missing ALL my games
I've not used EA's app etc for a number of years, the last being Origin. I was interested in playing bf6 so downloaded their new app only to find all my games I had on origin missing. So naturally I send in a support ticket only to get an automated response. It appears in the my cases section as waiting for player, as if wanting me to reply to something, how can I reply to nothing? there is no option in the my cases area and the emails I send are ignored or the odd few I have received are automated responses. The most recent email I sent, I received a message saying their inbox was full lol, is this a joke or what? I'm not sure the email they're asking me if I still need help on, even has the ability to be sent emails as it has no reply in it, see image.
Ironically on the website as you scroll past games I see an owned tag over many of them but of course they are no where to be found anywhere outside of this tag in the image below, neither do they appear in any purchase history. Is it actually possible to communicate with a human at EA. [Snip] Absolutely shocking customer support.
If anyone has any advice it would be much appreciated. Cheers.
[Reminder that legal discussion is against our forum rules - CM]
