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SPRAYTHEDAY's avatar
SPRAYTHEDAY
New Novice
5 days ago
Solved

Missing my Redeem Code

Hi everyone ! 

My CPU crashed  & since i reboted it & downloaded the EA App again & logged in still cant play my games coz the redeem code as i lost it even on my e-mail. 

Any help plz

thx 

  • Hey SPRAYTHEDAY​,

    So just to check: you had to reinstall the EA app, and are you now missing games? Or did you specifically buy something recently and didn't get a code to redeem it?

4 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Glad to hear you solved it! 🙂If you have any more problems in the future, don't hesitate to reach out again.

  • Hey EA QueenBee !

    Yes i had to reinstall EA app. Now i had to download again the games that i have but it tells me to put the game code that i dont have.

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Hey SPRAYTHEDAY​,

    So just to check: you had to reinstall the EA app, and are you now missing games? Or did you specifically buy something recently and didn't get a code to redeem it?

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