Forum Discussion

5 years ago

More Gamertag/Linked Account Woes

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) None Which client functionality are you experiencing this bug with? Download Game When ...

bug

mac

jbraid

5 years ago

Bump

EA_Jason

EA SPORTS FC™ Team

5 years ago

Hi @jbraid,

The way I'm seeing this is that you have an Xbox account, but at some point it was linked to someone else's EA Account.

I don't think that this is something that you can change yourself, but please get in contact with our support team through:

https://help.ea.com/en/contact-us/

I'd suggest logging in on EA Help with your Xbox account and then creating a new case to contact our support team.

Bigbossmanpalme
5 years ago
How do link my xbox account on console with my ea account i have amazon prime you get packs for FIFA 21 but have time I claim them then log on to FIFA they are no were to be seen if i go on my profile it's the one for my Xbox profile but no wear can I see anything to do with both accounts being linked together if i go to on line to my ea account /settings go on accounts connected i can see amazon and that's it no way to add accounts/link accounts so i have no clue how receive the amazon perks any help will do thanks