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renegadeprothea's avatar
renegadeprothea
5 years ago
Solved

Moved game folder, EA Desktop does not show the game as installed

Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 4/2/2021
Summarize your bug I moved the folder path for Mass Effect Andromeda. The launcher does not detect the game as installed and only has the option to download again.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Move folder for an installed game
What happens when the bug occurs? I can't play the game as the launcher wants to download the game again
What do you expect to see? A way to have the launcher detect that the game is installed

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The game is installed on my PC, I just moved the folder to a different drive

bug
mac
pc
  • renegadeprothea's avatar
    renegadeprothea
    5 years ago

    I started a download in the file path the game was saved in and it took it a sec to register as downloaded.

3 Replies

  • tvisee's avatar
    tvisee
    5 years ago
    @renegadeprothean same here i moved it from my c to my d drive then when i try to open it i get a error and ive deleted anything to do with it on my pc but when i redownload it it comes up its already installed so then i press open launcher then it just gives me a error.
  • renegadeprothea's avatar
    renegadeprothea
    5 years ago

    I started a download in the file path the game was saved in and it took it a sec to register as downloaded.

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