Forum Discussion

hawtsausskibibi's avatar
hawtsausskibibi
9 months ago

My download is endlessly stuck on "preparing".

I've tried everything, cleaning the cache, redownloading the EA app, updating it, repairing it, freeing up memory. Anything I could think of (and what I was able to find on the internet). Nothing ...
installation
mac
pc
sydneysmith909's avatar
sydneysmith909
Seasoned Newcomer
10 months ago

I have been trying to update my sims game for a couple of days now. Everytime I press update game, it gets stuck on the preparing update and the calculating time. I've tried clearing the cache and deleting the app and restarting my computer and nothing is working. I am on a Mac. Could someone help me?

faucon2301581's avatar
faucon2301581
Rising Newcomer
10 months ago

Hi, 

I have the same issue, did you find a solution for it?

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