network not doing its network thing
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) when I submitted my error report, it did not give me an ID! Even that part of your app is...
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Thank you for finding these and sending them my way - unfortunately neither have worked.
EA_Shepard
Community Manager
Community Manager@GinaFemia have you by chance reset your modem? Basically, just unplug it for about 5 minutes and establish a new connection.
To make sure, you have run through all of the following?
- Change UAC Controls within Windows
- Reset Windows Host File
- Try a new user account
- Check for other applications that may be limiting EA App or Game performance
- Connection and Advance Connection Guides
- Untick the options in LAN Settings (make sure nothing is checked under Proxy Server)
- Change DNS settings (You can use the public Google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use
- Go to your task manager -> CTRL + ALT + DELETE and then find your full list of apps (you might only have a couple displayed.
- Hit the arrows in the bottom left corner to see them all).
- Close the EA App if it isn't already.
- Find the "EA BACKGROUND SERVICE" app and end task
- Then go to the EA App installer folder
- Right-click and run as admin.
- Let me know if you get the same error.
- Password reset of your EA account
I would like to see if an IP Config reset works as well.
If you have a phone number listed on your EA account, you can sign in that way too, and not the email. If you do not, go to profile.ea.com and just add yours as a log in verification method and try that. Totally random but it has worked.
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