Forum Discussion
Yes, I am still having the same issue. This is a fix that I have tried multiple times in the past with the same result - I'm still receiving the error message and unable to log into the app and access the games. I have also tried uninstalling and reinstalling the app, changing my password, updating my network, making sure there are no background apps running, updating the app, etc. This does seem to only happen when there are sims 4 updates as the last time this occurred was April 18th, and the time before was March 23, all times where there was a significant sims 4 update. In both cases I was unable to log into the app for 3 days before being able to login on the 4th without any interference on my end.
I do want to thank you for taking the time to respond, I really do appreciate your effort in this. I am hoping there might be a solution that won't take three days to rectify. I have attached the error message for reference.
Has there been a new update? I'm currently getting the same "network not doing its network thing" message.
- EA_Shepard1 year ago
Community Manager
@mcraddock23 This should have been resolved a while ago. If you are still running into the issue and none of the steps outlined on the thread have worked, please post a new thread on the EA app board and title it with the error you get.
As this post is old we have to lock it down so that we can start tracking new reports from players.
Thanks!