Never got a product code
I bought The Sims™ 4 Eco Lifestyle few days ago, I got the confirmation email but not product code. I can see the game on my account in the order history but cannot find any way to connect to the gam...
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EA_QueenBee
Community Manager
Community ManagerHey @8g1r779v02r8,
If you've bought the game on the EA app then you won't receive a product code, it'll just be automatically added to your account. Eco Lifestyle is an expansion to the base Sims game, you should see the relevant content pop up once you launch that. If it's still not popping up, could you try repairing your Sims 4 game and clearing the EA app cache?
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