At first I wasn't able to buy anything in Sims 4 in the origin app nomad. It always said my killing code was wrong or to use another payment method. But everything was right and I have sufficient funds. I also deleted the app and redownloaded it but it didn't work. Then I wast online the EA website and it is still saying the same thing but I'm not sure why I cannot purchase anything.
Community ManagerHi there @madisonjtenney
If you're seeing an error when trying to complete a purchase, please run through the following steps:
If you still have issues once you've run through these steps, we'll need the live support team to investigate into this a bit further, as we don't have access to review your account details here on the forums. Live support can look into your account and see what's causing this transaction to get stuck, you can contact the team by submitting a help request on the site here.
