Product: The EA appPlatform:PCError Report ID (learn how to create an Error Report ID in the sticky post) e841097d-10a0-4892-b191-26b38a60cef3Which client functionality are you experiencing this bug with? Launch GameWhen did this happen? (dd.mm.yy hh:mm) 13.02.23 01:33Summarize your bug I cannot launch the game "Anthem".How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? I do not know how to reproduce the bug. I redeemed Anthem from a promo code that came with my graphics card a couple of years ago through the EA Origin application. When I was FORCED to switch to the EA App, the game could no longer launch.What happens when the bug occurs? When I click to launch the game, I get a pop-up telling me the game is launching with a progress bar. A few seconds later, another pop-up shows up that the says game failed to launch. The message is as follows: "Your game failed to launch: An error on our end caused your launch to fail. Try again a little later."What do you expect to see? I expect the game, "Anthem" to launch and run. (cm edit - updated and merged threads)

@FromTheWolfs It isn't actually broken. There is way more to the reason it isn't launching. At the moment, there is no need to keep posting because they know what the issue is and they are trying to resolve it the best way for all players. This isn't always done overnight. If these things are not tested correctly then it could cause more harm and we are right back here. Im watching this closely because I enjoy this game and I am a huge Bioware fan, so I want to make sure everyone is updated on what is happening. Sadly the last update I saw was that they are working on a way to fix it for everyone at once and not on an individual basis as that would take quite a while to do.

@FromTheWolfs As of last night the team is working on some backend things to get this updated. There I not currently a need for live support to fix this on their end as it is being resolved from the games teams side. We do have to wait a bit long I am afraid but it is currently being worked on.

Hi people!! Sorry for my english. I have been trying the past few days all the things that all of you said here. No one works for me. For me, my problem was that the app thinks that y had the legion of down editon, but i own the standard. After several chats, one person madre a few changes and the app shows now standard edition. If your case is similar to mine i hope this can help you. See ya freelancers!

Ahah WIN ! I was able to install a working old version for Origin to be able to play Anthem :DUninstall the current Origin version on your computer.Download the version origin-10-5-78.exe from here for example :- list : https://origin.fr.uptodown.com/windows/versions- correct version : https://origin.fr.uptodown.com/windows/telecharger/2316777Install the Origin version 10.5.78 and launch it.The message on this version is not a blocking message and you can launch Anthem just after Origin install.At installation do not check "Keep updated" and at each Origin launch keep offline without update.Your first launch should be allow you to launch Anthem offline then.For me, I downloaded Anthem with EA App and launch it with Origin...If you launch EA App before Origin, do not forget the kill the EAbackgroundService before launch Origin.Have fun until EA try to correct there aaaaaaaaawsooooooooome new EA App... :D

@FromTheWolfs Allow me to try and help where EA may not directly respond to this feedback. Anthem and more specifically Bioware made decisions along the line that cause a drastic decline in player base a long time ago, Years ago in fact. Anthem is now a niche love for players like myself and plenty of others as well. Any of us trying to enjoy the game for any reason would love it to work and get back to the content we enjoyed.However, throwing "deceptive business practices" out there is far from the truth. Your emotions are not misplaced with the situation but I think its important to understand that in the same concept of business practices, which is the better maneuver? Focusing internal teams and assets on a game that is not updated or really supported by its developers anymore but still have a sizeable niche player base who have issues accessing it, or Focusing those resources on certain live service games and sustained or newer titles that have issues in order to keep BAU? It is not "evil" or "deceptive" for EA as a business to operate in it's own best interest and align tasks accordingly.@EA_Shepard has been as transparent as he can be with us and that alone wipes "deceptive" from this conversation.Again, You have every right to be frustrated but we should be thankful that we are still on the list.

[Old Report] Anthem EA App Error Game Failed To Launch

264 Replies

elmouseyo
3 years ago
Been going on for weeks. Unable to launch Anthem. Reinstalled. Tried launching as admin etc. So frustrating!
Artunias
3 years ago
This is happening to me too. How can your launcher still be broken after so many weeks since this thread popped up?
StephZarx
3 years ago
That is a good question... Right Now, EA App does not launch Anthem ☹️
A real shame...
But I think that it is not the case for everybody. I think this appears only when you played Anthem with several différent buy plans (via EA Play and then via Promotional harware licences, ...).
I think the majority of the players does not experience any problem.
Or I am wrong and it is a real mess for everybody, but in this case I think the forum would be a real spam land :D
MellinMellin
3 years ago
I had the same issue (enthesis on had), but it got fixed in a very unspectacular way...

As I was browsing EA forum (like this thread) and losing hope of playing Anthem, I decided to run EA App's repair on Anthem (with no manual file adjustments before) and as I was waiting for it to finish I opened up a support contact site (https://help.ea.com/pl/contact-us/?product=anthem&searchTerm=Anthem&community=true&platform=pc&category=technical-support&issue=game-wont-launch&isContactForm=true&isChannelSelection=true) so I could write that auto fixing the game didn't help when they asked about it.

But the auto repair finished and the game launched...
No issues after this point to...
That is a bit bizarre.
MellinMellin
3 years ago
I had the same issue (enthesis on had), but it got fixed in a very unspectacular way...

As I was browsing EA forum (like this thread) and losing hope of playing Anthem, I decided to run EA App's repair on Anthem (with no manual file adjustments before) and as I was waiting for it to finish I opened up a support contact site (https://help.ea.com/pl/contact-us/?product=anthem&searchTerm=Anthem&community=true&platform=pc&category=technical-support&issue=game-wont-launch&isContactForm=true&isChannelSelection=true) so I could write that auto fixing the game didn't help when they asked about it.

But the auto repair finished and the game launched...
No issues after this point to...
That is a bit bizarre.
cammol17
3 years ago
Same problem here, I would use the old origin launcher but that is not an option anymore. This happened to Command & Conquer Generals 2( May 26, 2013) too, they are good at killing off games that they shouldn't.
fiz316
3 years ago
same Problem here :/
Artunias
3 years ago
I am still having this issue. I had tried the repair function several times and it also failed to install. It seems like it wants to install something, but similar to the game launch the app fails to complete the process for some reason. I submitted an error report with diagnostic info after trying to launch and repair the game. The report ID is:
a8af3cdb-6144-4a6d-9382-d855540d3186 if this is helpful.
SaltMcSalterson
New Novice
3 years ago
I have this issue. I managed to bypass it by removing EA App, installing Origin, and adding the line of code to bypass the update to EA, but this was patched apparently and there is no way around it now.
I spoke with someone on the phone... And they basically sent me to the forums to find help lol
gazovu
3 years ago
Same issue like ppl here, tried everything on forums and youtube what ppl suggested, nothing worked. I played normaly on old luncher, but now old one is forced by new one and doesnt work. And for some crazy reason Anthem is not able to lunch...

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[Old Report] Anthem EA App Error Game Failed To Launch

264 Replies

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