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32 Replies
- I-_-Flo-_-I3 years agoRising Novice
Same here, the problem started yesterday for me as well. Not looking promising for EA FC24. Probably is going to be a tough start like it was for Fifa 23 with EA Anti-cheat not working properly...
I'm trying to open fifa but i get thie error
" Origin is not installed, and is required to play your game. please reinstall Origin. "
Can anyone help me how to fix this ? i already uninstalled ea app and reinstalled it
and uninstalled Fifa 23 and reinstalled it
but i still getting the same errorI have the same problem and the customer service can't do anything to help ☹️
Not that it really matters. The 84x5 and 83x5 objectives for the next game would have been nice though
- EA_Shepard3 years ago
Community Manager
Hey All,
On this error, did you recently have Origin installed or have you already been using the EA App to play the game?
haven't have origin installed on this build ever. Always used EA app.
Got the message yesterday - but it worked the second time.
Today the error stays - EA App has been reinstalled - no change.- EA_Shepard3 years ago
Community Manager
@54Amenadeal Do you have multiple drives? If so do you have the game and the EA App installed on the same drive? I just did a fresh install of the game and did not get that error. Have you r un a repair on the game or uninstalled it within the last couple of days?
i have same issue
- @EA_Shepard Just one drive where the game and the ea app are.
- EA_Shepard3 years ago
Community Manager
Hey All,
For this let's do some clean up. Even if Origin was never installed, there may be old or corrupted files when the game is installed or updated.
First, make sure you close down as many programs running on Windows as you can. The only thing you want open is the EA App.
- EA App - Repair (My Collection > Tile Dots > Repair)
- EA App's Cache (Top Left Menu > Help > App Recovery)
Close down the EA App completely.
Delete Windows Temp Files
- First, make sure you close as many programs as you can
- Press the Windows key + R, go into the file explorer
- Type in %temp%, and hit Enter
- Delete everything it allows you to delete
- Reboot the PC
Optional Registry clean-up
- install CCleaner (it's free) from here
- Run Registry cleaner
- Click review selected issues
- Do you want to back up? No
- Click Fix all selected issues
Lastly take a look at the Help page Here! It does have Origin but just replace the folder with the EA App and test out the steps that you can.
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