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bryndissunna's avatar
bryndissunna
Newcomer
5 hours ago

Over 5000 hours lost :(

I just noticed that my Sims 4 hours have been reset, and I'm really upset. I haven't seen enough mentions of this! Why did this happen? Is it fixable? 

It's just disappointing :(

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    5 hours ago

    Hey bryndissunna​,

    Usually in cases like this (or with missing packs), it seems to be an issue where people are logging into the wrong account. 🙂 Just to check, is anything missing from your EA games library? Expansion packs, other games, etc.?

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