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Hi xsy77!
Thanks for reaching out!
We tried to reproduce the issue you described with Dead Space, though on a standard Windows 11 device, not a handheld, and everything ran fine without the game closing unexpectedly. That said, we’d really like to dig into this further with your help.
If you're up for it, could you share your EA app Error Reporter ID here in the thread? It would also be super helpful if you could grab your EA app logs, zip them, and send them to our live support team via EA Help. Just attach the file to your ticket and let them know it’s connected to this thread (feel free to share the link). Once that’s done, give us a heads-up here so we can follow up on our side.
We know it’s a bit of a process, but it’ll help us understand this better, especially if others are experiencing the same issue.
Thanks a ton in advance!
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