Playtime Stats reset
Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) b00eafbc-9783-4a50-9371-d83112212b2a
Which client functionality are you experiencing this bug with? Player Profile
When did this happen? (dd.mm.yy hh:mm) 18.9.2020
Summarize your bug Played a lot this week but somehow all stats for Tues-Thu have disappeared
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play on multiple days, then check your stats
It is possible that it resets when you use Origin to play in between. I played a game through Origin today instead of EA Desktop and now it's reset. Not sure if that's a factor though
What happens when the bug occurs? The Stats all become 0
What do you expect to see? The Stats staying the whole week.
See Pic
Thanks @crinrict! I've forwarded this to our team.