Forum Discussion
3 years ago
@Embiancee I've been having the same problem but with the new Jedi Survivor game. There have been threads about how to fix it but nothing works for me and I get the same result as the original poster above. since this is also an EA game I hope this is a right place to ask for help
- 3 years ago
@szy-rocks Have you tried closing the process I mentioned in the above post? If that doesn't work, try reinstalling the EA app.
You can also try launching the linking exe yourself, on the shortcut of EA --> Right Click --> Open file location and try to open as admin the app "Link2EA", added a screenshot of it. - EA_Shepard3 years ago
Community Manager
@szy-rocks If those steps do not work, can you please run through the following so we make sure everything is updated?
Nvidia
- Try the NVIDIA PhysX Legacy System
- Restart the PC.
- Test.
Delete Windows Temp Files
- Press the Windows key + R, go into the file explorer
- Type in %temp%, and hit Enter
- Delete everything it allows you to delete
- Reboot the PC
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- Steam - Verify in your library
- Run the System File Checker tool then Check for Windows and GPU updates
- Uninstall VC++ from the control panel
- Install/Repair your VC++ files for the game (Microsoft VC++ Link)
- Download and update DirectX
If these do not work, try the following:
- Try a Clean Boot
- Try Safe Mode with Networking
- Try a new Windows Account
- 3 years ago
@EA_ShepardI've tried all of the above and nothing works. I've reinstalled these apps about 20 times an I still can't install the game at all.
Edit: I have tried installing in two separate PCs and it refuses to work. not sure what to do here..
- 2 years ago@szy-rocks i have the same problem know 3 diffirent computers i tried but i cant play any of the ea games on epic games. did you find the solution ?
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