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Embiancee's avatar
Embiancee
2 years ago

"Please wait while we install/open the partner application" SOLUTION/FIX

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Launch Game When did thi...
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EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

@szy-rocks If those steps do not work, can you please run through the following so we make sure everything is updated?

Nvidia

Delete Windows Temp Files

  • Press the Windows key + R, go into the file explorer
  • Type in %temp%, and hit Enter
  • Delete everything it allows you to delete
  • Reboot the PC
  • EA App's Cache (Top Left Menu > Help > App Recovery)
  • Repair/Verify your game based on which client you are launching from
  • EA App - Repair (My Collection > Tile Dots > Repair)
  • Steam - Verify in your library
  • Run the System File Checker tool then Check for Windows and GPU updates 
  • Uninstall VC++ from the control panel
  • Install/Repair your VC++ files for the game (Microsoft VC++ Link)
  • Download and update DirectX

If these do not work, try the following:

szy-rocks's avatar
szy-rocks
2 years ago

@EA_ShepardI've tried all of the above and nothing works. I've reinstalled these apps about 20 times an I still can't install the game at all.

Edit: I have tried installing in two separate PCs and it refuses to work. not sure what to do here.. 

  • Hunhurtu's avatar
    Hunhurtu
    2 years ago
    @szy-rocks i have the same problem know 3 diffirent computers i tried but i cant play any of the ea games on epic games. did you find the solution ?

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