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papauch1ha's avatar
5 years ago

Profile picture upload problem

Hi I am new member here and I am unable to change my profile picture of my EA account from browser which I launch from EA play beta desktop.

I have attached the image as .png.

I do upload the images from my local and when i crop it and save it, it doesn't appears and doesn't loads in my profile at all. I have tried it with multiple images and multiple browsers. None of the images are loading.

3 Replies

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  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi all,

    I'm going to close this thread to stop it from being necro'd.

    If you're experiencing the same or a related problem or want to start a new discussion, please create a new topic or respond to a more current thread.

    Thank you.

  • Hi, My problem is likely to yours, @papauch1ha but even worse.

    When I want to load upp a Custom profile picture I can't see any sign for that, i can only get pics from eas choices. This problem has appeard to me  after that ea changed their site. When I searched for my problem I can't find anyone who relates. Please explain, have I missed something or is it a bug in the system?

    This is on my Laptop.

  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    5 years ago

    Hi @papauch1ha and welcome to the forums!

    This is something that we've noticed as well and we're looking into it.

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