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zippythekawaii's avatar
zippythekawaii
Seasoned Newcomer
2 years ago
Solved

PvZ garden warfare 2 isn't in my library after activation.

I just bought a copy of PvZ Garden warfare 2. I activated the key in EA app, i followed it step by step, it said that the game has been activated and it started downloading. The game download was stu...
  • EA_Shepard's avatar
    EA_Shepard
    2 years ago

    @ZippyTheKawaii so if the code was consumed, and it didn't give you an error, it was a code for content, not a game. The store would say download, and you would see a transaction log. In this case, i would contact live support. They can look up the code with you and see what it was and where it was consumed

    You can contact our live support at help.ea.com. To request a chat or open a case through email:

    • Select the EA App
    • Select one of the account issues like I cannot log in
    • You may get a pop-up that says login and get faster help
    • Select Continue without logging in
    • This should give you the chat/email option

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