Forum Discussion

Re: 2FA (Two-factor authentication) Not Working?

i have the same problem, tried to contact ea via chat several times but they don't come up in chat. been waiting for 2 hours or so right now.

If i want to view my backup code i litterally have to autenticate first so that's also no option. What should i do? im stuck

1 Reply

  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    4 years ago

    You will have to contact our support team for this @DJNP_nl, what happens when you try to start a chat?

    If you're having issues, then please try a different browser or clearing the cache. 

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 34 minutes ago
8,802 Posts