Forum Discussion

Re: App constantly resets language setting

I have my EA App set to English

However, every time I restart my computer, the language changes to Brazilian Portuguese. Every single time. It's driving me nuts!

How do I stop it from switching languages every time I boot up my computer again? I want it to be permanently in English, but it just keeps switching back to Portuguese. It's very inconvenient.

6 Replies

  • NolanGraysonnn's avatar
    NolanGraysonnn
    2 years ago

    Every now and then the app restarts with different language then the one I set. 

    Seems like it reverts to the language of the area I am in, but I want to keep English language as a default one. Luckily it didn't change to the language with completely different writing system or I would've more problems with changing the language back. 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi all,

    Please try clearing the cache for the EA app using these steps. If you still have issues with the language in the app changing once you've tried that, please run an EA Error Report with these steps, and attach your Report ID to the thread here so we can look into this a bit further. Thank you! 

  • Same problem here. But the app also forgets other settings, like the notifications and "Update games automatically". I can reproduce this easy: closing (left menu with "exit") and starting the app two times and the language is back to system default. Poorly programmed it seems.

     
     

     

     

  • chisha19's avatar
    chisha19
    2 years ago

    why we should do anything? the problem is on your half. make an update goddamit

  • Zasz_Zerg's avatar
    Zasz_Zerg
    Rising Ace
    2 years ago

    App now changed its behavior to half english, half my operating system language. It also randomly resets the setting where I moved the app to on my screen.

    Why are we supposed to clear the cache? If its such a problem, make the app clear the cache after some time on a regular basis. This would automatically prevent such issues if its caused by the cache. Thats basic common sense.

  • zhuzha82's avatar
    zhuzha82
    2 years ago
    @sternenatem "closing (left menu with "exit") and starting the app two times and the language is back to system default" yes thats exactly the way the app behaves. clearing the cache does nothing

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